Privacy Policy

Last updated: August 2026

1. Introduction

This Privacy Policy explains how Dr Fatima Waseem's clinic ("we", "us", "our") collects, uses and protects the information you share with us through this website, phone calls, WhatsApp or in-clinic visits. By using this website or contacting our clinic, you agree to the practices described here.

2. Information We Collect

• Contact details you provide via the appointment form, such as your name, phone number and reason for visit.
• Messages sent through WhatsApp, our chat assistant, phone calls or email.
• Basic usage data such as pages visited and general location, collected automatically for site performance.
• Any health-related details you choose to share when requesting an appointment or consultation.

3. How We Use Your Information

• To confirm, reschedule or follow up on appointments.
• To respond to enquiries made through the contact form, WhatsApp, chat assistant or phone.
• To send appointment reminders and relevant clinic updates, where you have provided contact details for this purpose.
• To improve our website and the services we offer.

4. How We Protect Your Information

Information shared with our clinic is treated as confidential, in line with standard medical privacy practice. Access to patient information is limited to clinic staff directly involved in your care and appointment coordination. We do not sell or rent your personal information to third parties.

5. Third-Party Services

Our website uses third-party services such as WhatsApp (for messaging), Google Fonts and standard analytics tools to operate smoothly. These services may process limited technical data (such as IP address or device type) according to their own privacy policies.

6. Cookies

This website may use basic cookies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some features may not work as intended.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us directly using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Children's Privacy

This website is intended for adult patients seeking gynaecological, obstetric and related care. We do not knowingly collect personal information from minors without appropriate parental or guardian involvement.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

• Phone / WhatsApp: 03314041010
• Email: drfatimawaseem@gmail.com
• Clinic Location: Faisalabad, Punjab, Pakistan